Testimonials

What Out Patients Say

I appreciated a telephone call from the dentist which helped me decide whether to have a procedure done at this time.it was a kind explanation call which I considered excellent. A FIVE STAR RATING.

I have been a patient for many years and would never go anywhere else. Everyone is friendly, helpful and totally professional. Even in the current Coronavirus situation the service is impeccable. A few days ago I was in agony with toothache in a slightly loose tooth. I called the surgery and, within 30 minutes, the wonderful Vanda had arranged a telephone triage with Alison, the on-call dentist. Through a series of questions during which Alison also double-checked all my medications, she determined that the first action should be a course of antibiotics. This is where Vanda’s actions went above and beyond the call of duty – she remembered that I am the sole Carer for my mother, who cannot be left alone and also that we are currently shielding from Covid-19. Without hesitation Vanda told me not to worry and then she herself brought the medications to my house. I am so grateful and now also virtually pain free! Thank you so much.

Dr. Anmol Chander is very professional and first class at his job. I had two implants and I can honestly say that not once did I have any pain or problems. His care and attention is really excellent.

I’ve been attending The Staines Centre of Dental Excellence for a couple of years now after becoming dissatisfied with my previous dental practice. I have had various procedures, including composite bonding, root canals and crowns, all of which have been carried out with the upmost professionalism and expertise. I am not a nervous patient, but the manner of Dr Nermin Bhanji is so personable and her expertise is evident when she explains in detail every procedure, that even if I were, I have full confidence that she would be able to allay any concerns.

I haven’t previously attended a practice that is so modern in terms of the technology and facilities and I am thoroughly satisfied with the treatments that I have had and would highly recommend this practice and in particular Dr Nermin Bhanji.

Following a recommendation, I came to the practice last spring. I was nervous but enquired about having two implants. Dr Chander was very encouraging and patiently explained a proposed plan that would not only restore these two teeth but would improve the overall look of them all. The whole team is very efficient and all the way through my treatment, I have been looked after very well. Dr Chander has a such a calm manner and has reassured me at all stages. I had my permanent teeth fitted in the New Year and am thrilled with the result. Coming from a generation that did not have the benefit of preventative dentistry, it is amazing to finally have a smile to be proud of and I highly recommend the Staines Centre of Dental Excellence.

I have been absolutely overjoyed with the entire process. Dr Chander is a master at his craft and the way he reassures and explains at each stage means that everything happens to plan.

The whole process from start to finish has been a pleasure and I never thought I’d say that about the dentist!

I cannot speak highly enough of the professional treatment I received from the Reception through to Dr Chander skill and kindness throughout.
I wouldn’t hesitate to recommend Dr. Chander and The Staines Centre of Dental Excellence. Thank you , my confidence has been restored!

Dr Nermin Bhanji was exceptional. She put me at ease and took incredible care with every aspect of the work. She didn’t rush the process, and ensured at every stage that I was comfortable with how we were progressing. She took pride in her work which built enormous trust and confidence in me. I’m so happy with the results.

I attended the Staines Centre or Dental Excellence on a few occasions. I am an extremely nervous patient, however, during my last two visits both Nermin and Alison and their nurses were absolutely fabulous! They both made me feel comfortable and at ease during both appointments. I would like to thank the team as I have now over come my phobia of the dentist. I look forwards to seeing you all again. 🙂

I would like to thank Dr. Anmol Chander for his care a expertise in removing one of my molars, which I was told by other dentists would be a difficult extraction.

He kindly explained to me the procedure and within minutes removed the tooth. I felt no pain or discomfort from the injection or the extraction.
I will certainly recommend Dr. Chander to my friends.

Excellent service! Very professional and friendly staff. I am very happy and grateful for the care I have received. Many thanks.

Nearly 3 years ago now, I had a serious and complex dental ‘problem’. I could no longer ignore the issue. It was only by chance that I found SCoDE and a dentist who gave me the confidence that he could deal with the ‘problem’ – even after saying to me that he had only seen my condition referred to in textbooks! Dr Chander and colleagues are amazing dentists.

Now, as a result of their detailed and painstaking handiwork, I have a brilliant new set of front teeth, much admired by friends and family. Some who haven’t seen me for some time, notice the difference immediately. One went so far as to exclaim that I looked years younger!! I could go on; suffice to say, I wouldn’t hesitate to recommend Dr Chander and SCoDE to anyone who needed a dentist – whatever their problem.

Since a terrible experience as a child I’ve had a life-long, full-blown phobia of dentistry. I managed to have some work done (under general anaesthetic) just before my wedding in 1985 but after that found any excuse not to see a dentist, until a few years ago when suddenly a crown broke off leaving a rotted tooth exposed. I was petrified and hit one of the lowest points in my life but I knew something had to be done. I searched the web looking for a dentist who seemed to genuinely understand nervous (actually, terrified is a better word) patients. I still don’t really know how I found STCODE but thank goodness I did. I spent an afternoon plucking up courage to make the call and I knew straight away the receptionist really understood how I felt.

I made an appointment to see Anmol who was, and still is, brilliant. At the first appointment he suggested I sit on an ordinary chair while we talked before asking if I felt ready to sit on the couch. He explained everything he was going to do before he did it and would stop at any time if I felt uncomfortable. The tooth needed to be extracted and replaced with one that his fantastic, high-tech equipment would make while I waited and which he would fit, all in one appointment. I had the treatment under sedation and vaguely remember thinking “Oh, I’m actually having a tooth extracted!” before drifting off into la-la land again. The replacement was amazing and I was so pleased with the result.

The next step was to see the hygienist. I was still very nervous (I’ve always hated anything metal in my mouth) but she was great and held off using any metal instruments until I felt ready. I now have enough confidence to let they hygienist do whatever she needs to (she still remembers I’m a nervous patient!), something I never thought would happen.
About two years ago I needed a crown replaced. Again, this was done under sedation and the new crown made and fitted there and then. Again, the result is great. I now see Anmol and the hygienist every 6 months and although I’m still a little nervous, with their help I’ve come a long way. I no longer dread the appointment date looming closer. It has just become part of everyday life.

We are relocating to the north of Scotland next year but STCODE will still be my dental surgery, during visits back down to see family. Now that my phobia is at a manageable level I don’t want anything to set me back to where I was a few years ago. However nervous you are, please don’t suffer in silence. Make a phone call and let Anmol and his amazing team do the rest. They won’t let you down.

I attended the Staines Centre for Dental Excellence on Saturday 11th August with my wife for our routine dental check-up with Alison and an equally routine hygienist visit with Zara.

You should know that despite being a big, strong, ruffty-tuffty man (in my 50’s), I am still reduced to the trembling, gibbering, frightened little boy of yesteryear when I walk into the dental surgery. The horrors of boyhood dental treatment still haunt me, the screeching, nerve-shredding, squeal of the drill, the literally eye-watering agony of the needle plunging deep into my gums and the satanic, black mask looming over my face to gas me into unconsciousness for an extraction, all the terrors rear up into my mind. Yes, I know, everything’s changed nowadays, but aren’t we all victims of our experiences?

Thus when Alison cheerfully informed me that one of my old cast-iron fillings, that had been forged and riveted into a molar sometime during the late Victorian era needed replacing, AND that she could complete the procedure immediately, I smiled weakly, and with a positive spin decided that this was an opportunity at last to win an “I’ve been Brave Today” sticker. I could hardly believe hearing my own voice saying,”Yeh, great, lets do that then.”

What followed was a serious re-assessment of modern dental treatment. With a faltering voice, I broke down like a baby and confessed my childish fears, the terror of the pain and the hideous, physical gagging reaction I always suffered with from having fluid, bits of filling, fragments of tooth and goodness knows what else slipping and sliding around near my throat. Alison smiled sweetly and asked me, “How are you with latex?” This wasn’t a sentence I’d anticipated hearing in a dental surgery, but I kept cool and replied that although it had been many years since a woman had asked me that question, that I was “good with latex.”

I need not have been alarmed. Alison explained that she would be able to use a small sheet of latex to act as a ‘dam’, and so prevent anything nearing my throat causing the dreaded gagging. Happy Days! As for the pain? Alison, who is now officially my favourite person on Earth, deadened my gums with some sort of paste prior to the anaesthetic injection and I am happy to report that the WHOLE procedure was without the slightest inkling of pain, discomfort, gagging or general unpleasantness. In fact the operation became something to observe and enjoy as Alison and her able assistant seemed to wordlessly communicate with each other, passing stuff back and forth, sticking other stuff in my mouth, waving some sort of leprechaun sized, orange table-tennis bat over me and shining bright lights into me, etc etc. There really was lots of sciencey/medical-like stuff going on. But NO PAIN.

So I am very happy to report that I have undergone a ‘Dental Epiphany’, my fear and terror have been spat out into the little bowl next to the dentists chair and sluiced away with the strange tasting, green water you rinse with after treatment, never to be seen again. I am happy and content. Thank You Alison, your practice is well named, ‘Excellence’ indeed. I have only one minor issue, despite my undoubted valour I didn’t get my “I’ve Been Brave Today” sticker.

Many Thanks.

Would you please be kind enough to forward my gratitude to everyone. I have written a testimonial reflecting my experience, I am happy for for this to be used in any capacity including your website or marketing. Most importantly I would just like to say a massive personal thank you to anyone involved in my treatment.

I would like to express most most sincere appreciation to all the team, starting with the receptionist who got back to me almost immediately after my tentative online enquiry. It is almost 20 years since I last went to the dentist, I was increasingly ashamed and humiliated at the state of my teeth yet paralysed with anxiety about doing something about it. When I finally found the courage I was met by a team of staff lead by Dr Nermin Bhanji and hygienist Sukaina Hashim who were kind supportive, non judgemental and a credit to their profession.

I found the whole experience truly uplifting. My teeth look better than I ever thought was possible and for the first time in many years I can smile with confidence. I thought it was too late, I thought the condition of my teeth and gums had gone too far, thankfully I was wrong. I understand that for the colleagues at Staines Centre of Dental Excellence this may all be in a days work but i and overwhelmed with joy at getting over a life long phobia and will be forever grateful. I look forward to seeing you in 6 months.

Since a terrible experience as a child I’ve had a life-long, full-blown phobia of dentistry. I managed to have some work done (under general anaesthetic) just before my wedding in 1985 but after that found any excuse not to see a dentist, until a few years ago when suddenly a crown broke off leaving a rotted tooth exposed. I was petrified and hit one of the lowest points in my life but I knew something had to be done. I searched the web looking for a dentist who seemed to genuinely understand nervous (actually, terrified is a better word) patients. I still don’t really know how I found STCODE but thank goodness I did. I spent an afternoon plucking up courage to make the call and I knew straight away the receptionist really understood how I felt.

I made an appointment to see Anmol who was, and still is, brilliant. At the first appointment he suggested I sit on an ordinary chair while we talked before asking if I felt ready to sit on the couch. He explained everything he was going to do before he did it and would stop at any time if I felt uncomfortable. The tooth needed to be extracted and replaced with one that his fantastic, high-tech equipment would make while I waited and which he would fit, all in one appointment. I had the treatment under sedation and vaguely remember thinking “Oh, I’m actually having a tooth extracted!” before drifting off into la-la land again. The replacement was amazing and I was so pleased with the result.

The next step was to see the hygienist. I was still very nervous (I’ve always hated anything metal in my mouth) but she was great and held off using any metal instruments until I felt ready. I now have enough confidence to let they hygienist do whatever she needs to (she still remembers I’m a nervous patient!), something I never thought would happen.

About two years ago I needed a crown replaced. Again, this was done under sedation and the new crown made and fitted there and then. Again, the result is great. I now see Anmol and the hygienist every 6 months and although I’m still a little nervous, with their help I’ve come a long way. I no longer dread the appointment date looming closer. It has just become part of everyday life.

We are relocating to the north of Scotland next year but STCODE will still be my dental surgery, during visits back down to see family. Now that my phobia is at a manageable level I don’t want anything to set me back to where I was a few years ago. However nervous you are, please don’t suffer in silence. Make a phone call and let Anmol and his amazing team do the rest. They won’t let you down.

I attended the Staines Centre of Dental Excellence on Saturday 11th August with my wife for our routine dental check-up with Alison and an equally routine hygienist visit with Zara.

You should know that despite being a big, strong, ruffty-tuffty man (in my 50’s), I am still reduced to the trembling, gibbering, frightened little boy of yesteryear when I walk into the dental surgery. The horrors of boyhood dental treatment still haunt me, the screeching, nerve-shredding, squeal of the drill, the literally eye-watering agony of the needle plunging deep into my gums and the satanic, black mask looming over my face to gas me into unconsciousness for an extraction, all the terrors rear up into my mind. Yes, I know, everything’s changed nowadays, but aren’t we all victims of our experiences?

Thus when Alison cheerfully informed me that one of my old cast-iron fillings, that had been forged and riveted into a molar sometime during the late Victorian era needed replacing, AND that she could complete the procedure immediately, I smiled weakly, and with a positive spin decided that this was an opportunity at last to win an “I’ve been Brave Today” sticker. I could hardly believe hearing my own voice saying,”Yeh, great, lets do that then.”

What followed was a serious re-assessment of modern dental treatment. With a faltering voice, I broke down like a baby and confessed my childish fears, the terror of the pain and the hideous, physical gagging reaction I always suffered with from having fluid, bits of filling, fragments of tooth and goodness knows what else slipping and sliding around near my throat. Alison smiled sweetly and asked me, “How are you with latex?” This wasn’t a sentence I’d anticipated hearing in a dental surgery, but I kept cool and replied that although it had been many years since a woman had asked me that question, that I was “good with latex.”

I need not have been alarmed. Alison explained that she would be able to use a small sheet of latex to act as a ‘dam’, and so prevent anything nearing my throat causing the dreaded gagging. Happy Days! As for the pain? Alison, who is now officially my favourite person on Earth, deadened my gums with so